As a trained and experienced FirstClass Administrator, you take pride in the operation of your FirstClass system. Regular tuning and maintenance of the server and associated network hardware and software keep things running smoothly. The original installation and the evolution of your FirstClass system were driven by the requirements of your user community and the work groups they represent. Your interaction with your users is a two way street, and you enjoy the opportunity to employ a range of FirstClass functionality to make them more efficient and productive. You're able to meet the growing requirements of your user community for reliability, functionality
and security because you run the latest software and service packs, and you keep in touch with FirstClass developments through FirstClass Online (FCOL). Chances are that you're a regular reader and maybe even a frequent contributor to the broad range of peer conferences found there. It's great to know that there are other equally experienced and committed FirstClass Administrators and Users out there with whom to share new challenges and successes!
It's also great to know that the FirstClass Services team is there when you need to take your system to the next level. Whether the need is driven by an expanding user base, the perennial need to do "more with less" or the personal satisfaction of staying on the leading edge of Collaborative technology, the FirstClass Services team has the expertise to make it happen. From basic and advanced training courses, to advanced application and system integration projects, the Services team has a suite of capabilities to help you get the job done right. Whether it's a turnkey solution you're looking for or the training to allow you to take the next step on your own, the Services team will develop a package that will meet your needs.
As a showcase of our abilities, we have made a number of applications available as a free download:
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Import messages into FirstClass from a variety of email applications. |
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Send personalised messages (using mail merge) to a large number of recipients. |
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Create new user accounts, groups and conferences from CSV or tab delimited files. |
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Export user account information to a CSV or tab delimited file. |
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Find out what are the most popular conferences and who are the most active users on your system. |
To discuss the service needs of your organisation, please contact us.
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